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CRM – FinCX by Finnet

Finnet has been managing internal productivity and client relations without a centralized system, causing inefficiencies and lack of visibility. To address this, we developed fincx—a CRM solution designed specifically to help Finnet track internal performance, streamline communication, and improve overall service in the financial sector.

Loyalty Point Mobile Banking Bank
Client:
Finnet
Date:
March 2024
Task:
UI/UX Design & Development
Website:
www.finpay.id

Context

As a financial services provider, Finnet handles a wide range of internal operations and client engagements. However, without a dedicated CRM system, teams struggled with fragmented data, manual tracking, and lack of real-time performance insights. This gap hindered decision-making, slowed down workflows, and impacted overall service quality.
To solve this, Finnet initiated the development of Fincx, a centralized CRM platform tailored to streamline internal productivity tracking and client relationship management.

Context UI





Problem UI

The Problem

Finnet previously lacked an integrated system to monitor internal productivity and manage client relationships. Activities were scattered across multiple unconnected tools, leading to inefficiencies, limited visibility, and inconsistent performance tracking.






The Results

We developed fincx, a CRM solution tailored for Finnet’s internal needs. fincx centralizes productivity tracking and client relationship management, enabling more efficient workflows, greater transparency, and measurable performance improvements.

Results UI

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